From the bottom of our hearts, we would like to express our profound gratitude for the comfort and care you and the staff showed Alex [not her real name] during her brief stay at Adrian House.
We were beyond thrilled with how well she was accepted into the Adrian House family, and although the transition was initially hard for her, we as a family watched her as she began to thrive like never before during the year she was living there. We saw a new twinkle in her eye as she spoke of going to eat Chinese food, taking a walk in different parks around Vancouver, going to Steveston, and various other places.
We were amazed with how quickly she began to call Adrian House her “home” and embraced communal living doing such things as creative cooking and playing crib with the other clients.
Both you and your staff did a wonderful job of taking care of her when she was healthy, and a truly amazing job of taking care of her when she was not well. The level of care and respect and professionalism you and your staff demonstrated when dealing with us as her family was so greatly appreciated.
You respected her for all her uniqueness as a person. You encouraged her to continue to try to better herself while also putting in place a wonderful safety net to catch her if she were to fall. We never saw her fall but only continue to improve under your careful watch.
We wish you and your staff nothing but the best.
Lonie, Ben, Jeremy, Meagan and Fiona